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🥝 Key Account Manager
Boardroom Appointments | durban, South-Africa | Posted June 09, 2026
Job Description
- Develop and maintain business relationship with customers
- Gain in-depth understanding of the customers business and industry
- Identify key role players and develop and maintain a personal professional network with relevant decision makers
- Develop and maintain an account plan within the context of the customers objectives and segment strategy
- Understand the customers requirements and implement customer business growth strategies in conjunction with the company's delivery and support functions
- Ensure that all sales deadlines are met.
- The Account Manager serves as the primary contact liaison and take full accountability for account health.
- Manage internal departmental escalations Conduct regular customer meetings at their premises
- Understand clients' business and generate new ideas.
- Build trust, credibility, and client referrals.
- Maintain or improve account profitability by customizing solutio...