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🥝 KWS Frontline Support Worker Role

Kelowna-Women | kelowna, Canada | Posted June 08, 2026

Job Description

Join KWS in Kelowna as a Frontline Support Worker dedicated to assisting those impacted by domestic abuse. Provide support, advocacy, and crisis intervention in a compassionate setting.
As a Frontline Support Worker, you will help program participants and their families navigate the challenges associated with domestic violence. This dynamic role requires strong problem-solving skills, empathy, and the ability to facilitate safety planning and conflict resolution. Your contributions will be pivotal in creating a safe haven for those in need.
Key Responsibilities:
• Manage incoming calls and assess individual needs
• Facilitate the admission and discharge process
• Offer active listening and support to participants
• Ensure safety and comfort within the facility
• Organize household tasks and maintain records
Requirements:
• Diploma in human or social services and relevant experience
• Good knowledge of domestic abuse issues
• Ability to provide non-judgm...

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