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🥝 KYC Service Delivery Lead

GCash | manila, Philippines | Posted June 04, 2026

Job Description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Who You’ll Be Working With

If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you!

You Will Be Responsible For The Following

  • Monitors performance in KYC operations to achieve the targets and ensure data quality.
  • Oversee team performance in relation with information clean-up, KYC data requests from partners and stakeholders.
  • Oversee Aftersales operations, ensure KPI's are met.
  • Process adheres to BSP policies and compliance to set procedures.
  • Drives continuous improvements in both int...

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