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🥝 L1 Helpdesk Support/Engineer - Global Investment Bank

Unity Partners | Hong Kong, Hong Kong | Posted June 08, 2026

Job Description

The Company

A leading global financial institution with a strong commitment to innovation and security is seeking to expand its networking/support capabilities. The organization operates internationally, providing services spanning advisory, financing, capital markets, corporate and investment banking to clients across all continents.

Key Responsibilities

  • Image Deployment: Deploy and test Windows 11 images, and application packages using SCCM.
  • Migration Execution: Migrate user data and profiles securely, minimizing downtime and ensuring a smooth transition for end-users.
  • Support & Troubleshooting: Provide Tier I support during and after the rollout to resolve deployment incidents.
  • Documentation: Maintain documentation regarding inventory, migration status, and known issues.

Required Technical Skills

  • OS Expertise: Deep knowledge of Windows 10/11 operating s...

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