Position: L2 Compute Engineer

Location: Bangalore

Experience: 5+ years

Responsibilities:

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  Respond to service, product, technical, and customer relations questions on subjects such as features, specifications and repairs on current and discontinued products and parts & options based on customer entitlement 

  
  


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  Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

  
  


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  Participate in Knowledge creation and management activities

  
  


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  Asses and appreciate technical issue as well as customer’s business impact and communicate appropriately with the customer.

  
  


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  Participa...