**Introduction**
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability.
**Your role and responsibilities**
a) 24x7 support at Centralized NOC
b) Monitor alert from network devices
c) Escalation support for L1, provides input to level 3 team for
consulting, planning and change management process
d) Responsible for managing configuration changes based on
user request and to resolve assigned tickets/alerts on all network
devices of the bank
e) Addressing network issues on Routing, Switching and
configurations
f) Management of active network devices of LAN at
HO/CO/NDR/DC/DR and coordination with LAN vendor for
cabling issues and new cabling.
g) Will be responsible for identifying and resolving network
problems like application performance issues due to network
problems, routing/ switching ...