Supports Legal and Compliance Platform applications and focuses on Big Data platform and data SRE. Understands the production systems and improves the production delivery with good planning, management and execution. Driving and motivating production support team in Root Cause identification, preventive measures and tracking to implementation. Knows the business needs and operational urgency and able to prioritize the recovery and provides interim/ permanent resolution. Plays the Subject Matter Expert role for LCS applications Liaise with Delivery, Development, Infra, Network and vendor teams on support matters - change, automation, performance & upgrades/migration. Review and inspect work products/deliverables by Delivery & Development teams & vendors/service providers. Manage the production infrastructure and conduct regular reviews of system performance for capacity planning, housekeeping and identification of system improvements. Perform daily health check and monitoring of product...