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🥝 L&D Services Manager
Shared Services Connected Ltd | Newcastle upon Tyne, United Kingdom | Posted June 04, 2026
Job Description
What you will be doing:
PeopleManagement & Team Leadership
Lead a small L&D Support team with line management responsibility for four direct reports.Identify process improvements and efficient delivery noting the improvements made ensuring processes meet the needs of all our customers. Additionally, design and document process diagrams and documents.Training
Lead all administrative and technical aspects of the Learning Management System, including overseeing the uploading of content & curricula on the LMS, testing, assigning, maintaining, and reporting on learning content.Work with L&D leaders to maintain LMS inventories (course catalogue) and optimise for LMS reporting.Reporting
Work closely with the MI team, L&D leaders, and the L&D team to ensure that up to date data is provided in the required timeframes.Work closely with the relevant Finance Manager(s) on data reporting in respect to costings...