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🥝 Lead Agent - Custom Brokerage, Distribution & Transcon
Expeditors | Surabaya, Indonesia | Posted June 09, 2026
Job Description
Job Description
Ensure smooth and timely process flow for shipmentsEnsure accurate and timely client billingUnderstand all the elements of Ocean Export/Import DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectationsEnsure accurate and timely data entry into our operating systemEnsure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirementsUnderstand department process flow, constantly looking for areas of improved efficiencyOverseas communications, timely responses to emails and requests (internal and external)Utilize all technology tools available in the company to perform customer service and operations dutiesTranspose customs declaration information from documents, or other sources into ...