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🥝 Lead Analyst, Process Transformation (Business Analyst)

AIA Digital+ | kuala lumpur, Malaysia | Posted June 06, 2026

Job Description

  • According to the business changes and needs, provide a proper functional solution and effort estimation by assessing and analyzing those needs, capture and document requirements as functional specification, support the communication and delivery of these requirements with relevant parties and conduct system briefing and user training while needed.
  • Produce FSD (Functional Specification Document) for project at small scale, lead user interface (UI) design, write testing plan and conduct testing to ensure system implementation/ enhancement is meeting business needs.
  • Maintain a good relationship with customers.

Roles and Responsibilities

  • Join workshop with users to walkthrough as-is image and workout to-be proposal
  • Assessing, analyzing user requirements and establishing system objectives
  • Designing the system functional solution and providing its delivery cost
  • Prepare system documentation, e.g. functional sp...

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