The Application Lead manages and enhances a suite of core enterprise systems, including Dynamics CRM, Finance & Operations (F&O), Advantage, SharePoint, and OneDrive.
The role ensures these platforms are stable, secure, and aligned to organisational standards. It also leads application governance and drives continuous improvement using modern Microsoft technologies.
Key Responsibilities
- Own the administration, performance, and stability of core applications (Dynamics CRM, F&O, Advantage, SharePoint, OneDrive)
- Provide senior support for complex or cross-platform issues
- Drive continuous improvement to enhance system functionality, efficiency, and user experience
- Lead governance forums (e.g. architecture and change boards), ensuring changes are controlled and aligned to standards
- Define and enforce application configuration and governance standards
- Manage and oversee the application change process