7191 - Tulsa - 9131 S Memorial Dr, Tulsa, Oklahoma, 74133CarMax, the way your career should be! 

Summary:

Peer leader and mentor to Business Operations Associates, responsible for delegation and follow-up of assigned work, processing and review of paperwork associated with sales and appraisal purchases, and providing and modeling iconic customer service.

Essential Duties and Responsibilities:

Performs all essential duties and responsibilities of Business Operations Associate at a successful level as needed.

Participates in the “Manager on Duty” role – responsible for delegating and directing the Business Office workflow including customer facing and non-customer facing tasks, answering questions related to transactions, and following up on assigned tasks.

Participate and/or lead weekly leadership calibration discussions (LAB Meetings) and develops plans for observing Associate performance and addressing individual developmental needs.<...