Location: ZA, GP, Johannesburg, Simmonds Street
To direct quality of service for Business Line, Corporate Function IT across Country, shared execution. To provide insights, remediation based on assimilation of complex cross functional, multi-geography information. To provide strategic input into CIO decisions by integrating views of preventative actions, service trends, remediation in Group, Countries. Mature Business Service Management capability in Countries. Provide local vendors with strategic direction, periodic 3rd party service reviews.