Join CMLS Financial in Vancouver, BC, as a Lead Commercial Servicing Expert, overseeing post-funding servicing to enhance operational quality and team collaboration. Your expertise will shine in areas such as payments and insurance management.
In this team lead role, you will be responsible for both leadership and management of daily operations, ensuring your team's performance aligns with established quality standards. Focusing on process improvement initiatives, you will mentor your direct reports while supporting their professional development. Your leadership will help build a strong, accountable team culture.
Key Responsibilities:
• Lead training and onboarding of new team members
• Ensure effective allocation and oversight of servicing functions
• Conduct regular quality checks and process improvements
• Collaborate with other departments on project tasks
• Address client inquiries and issues with professionalism
Requirements:
• Bachelor's degree in Bus...