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🥝 Lead- Contact Center (Outbound Sales) | NBFC
Michael Page | Mumbai, India | Posted June 18, 2026
Job Description
Opportunity to work with a leading financial institutionOpportunity to work directly with the senior managementAbout Our Client
Leading NBFC player
Job Description
Drive outbound sales for cross-sell products
Lead and manage a team of outbound executives to achieve daily/weekly/monthly targets.
Monitor performance metrics and optimise calling strategies.
Ensure high-quality customer interactions and adherence to compliance norms.
Work with Product, Marketing, and Analytics teams to execute campaigns and improve lead quality.
Maintain accurate reporting and support forecasting for the cross-sell vertical.
The Successful Applicant
Strong understanding of NBFC products (Loans, Insurance, Investments, etc.)Proven experience in outbound/cross-sell sales leadership rolesExcellent communication and negotiation ...