Elevate customer service as a Lead at Knix, fostering a supportive and confidence-building environment. Utilize your skills to guide and mentor while driving sales performance in-store.
As a Key Lead at Knix, this position is ideal for those with 2+ years in retail. You'll create a welcoming experience for customers, coach team members, and ensure they meet sales targets. Your ability to adapt in peak hours will be essential, utilizing real-time data to improve performance and customer satisfaction.
Key Responsibilities:
• Create an engaging and inclusive customer experience
• Coach Sales Associates for improved performance
• Utilize sales insights to drive real-time decisions
• Listen to customer needs and assist with product guidance
• Manage team training and store operations
Requirements:
• 2+ years' experience in retail or lifestyle brands
• Proven leadership in a previous role
• Strong interpersonal skills for team development
• Experience usin...