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🥝 Lead Guest Service Agent/Supervisor |Embassy Suites | Tysons Corner, Virginia

PM Hotel Group | Vienna, United States | Posted June 19, 2026

Job Description

Job Details

Description

What You’ll Do:


You will be at the center of the hotel's universe - the front office. You will have an opportunity to stretch your leadership muscles: as the front desk team leader, you’ll be responsible for ensuring effective collaboration and teamwork among front desk staff. In addition, you'll get a glimpse of the business side of the front office: staffing, scheduling, and expense management are all also vital pieces of your development and growth as a leader.


Here are a few other tasks you’ll be responsible for on a daily basis:


· Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism

  • Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards.

  • Stepping in to complete daily hotel front desk tasks.

  • Assisting Guest Services Manager ...
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