Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more.

About the Role

Lead Software QA Engineer

Responsibilities

• Lead the quality assurance process for both new feature delivery and ongoing maintenance of existing features.
• Develop comprehensive test plans and execute both automated and manual testing as the product continues to evolve.
• Define test scenarios, test cases, and test data to ensure maximum coverage for new features and enhancements.
• Maintain test cases and scripts in the test management system; analyze results, investigate failures, and identify root causes with detailed reporting.
• Conduct performance, scalability, security, and accessibil...