The Lead Systems Engineer is responsible for designing and delivering infrastructure solutions that support both business and technical needs. This role provides technical leadership, and advanced systems support across Active Directory, Citrix XenApp and XenDesktop environments, endpoint technologies, networking, and Azure data center services, and serves as the final escalation point for complex issues from the Help Desk.
This position is also responsible for recommending, defining, standardizing, documenting, testing, and implementing new software and hardware solutions based on business requirements. In addition, the Lead Systems Engineer documents, monitors, and reports on system issues, and leads IT staff and end users through issue reproduction, troubleshooting, and resolution.
MAJOR DUTIES/RESPONSIBILITIES:
Recommend, define, and document standard system and...