**ALORICA ACADEMY** HOME (https://connect.alorica.com/mlink/site_page/NjQ) **PAGE (Connect and learn more about Step Up Programs, view different keys roles and competencies required)**

**GET TO KNOW ALORICA**
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

**JOB SUMMARY**
Supporting training department by performing work educating, testing, and coaching new hires to a specified account using curriculum and materials specialized to a particular account.

**JOB RESPONSIBILITIES**
• Conduct new hire training in a classroom setting
• Conduct follow-up one-on-one training when necessary
• Conduct refresher training sessions
• Conduct certification sessions
• Attend training meetings
• Attend training/quality assurance meetings
• Assis...