Position Summary:
The Leasing Consultant responds to inbound inquiries, conducts apartment tours, identifies customer needs and successfully leases apartment homes. This role is responsible for exceeding sales performance targets and lease conversion rates to support optimal building occupancy.
Key Responsibilities:
Greet and engage prospective residents and provide guided and self-guided tours of the community and available apartment homes.Engage in high-volume, multi-channel customer interactions (phone, email, and online chat) for inbound and outbound communication.Achieve Key Performance Indicator (KPI) targets and maintain a viable prospect pipeline to drive optimal lease conversion rates and support occupancy goals.Accurately input prospect activity, customer information, and leasing updates in the appropriate operating platform.Ensure community common areas an...