Job Description

My client are looking for a highly organised and confident communicator who is passionate about delivering excellent service. They want a proactive individual to be the first point of contact for new enquiries, guiding clients through the initial stages of their journey with professionalism and care.

In return they can offer:

A key role within a growing Wills & Probate team

Full training and ongoing support

Opportunities for career development

A friendly and professional working environment

The role
You will manage new enquiries from start to finish, ensuring a smooth onboarding experience while supporting the growth of the department through effective conversion of enquiries into instructions.

Key responsibilities

Act as the first point of contact for all new client enquiries (phone, email, online and referrals)

Provide clear, accurate informat...