Job Description

• Serve as the primary point of contact between clients and collection agencies.
• Manage and resolve disputes regarding outstanding accounts.
• Analyze and report on collection performance and client satisfaction.
• Develop effective communication strategies to enhance collector-client relationships.
• Ensure compliance with industry regulations and company policies.
• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: Less than 1 year of relevant experience preferred.
• Skills and Competencies: Proficient in collecting data; strong responsibility and accountability.
• Responsibilities and Duties: Collect necessary information, maintain records, and liaise with stakeholders.
• Working Conditions: Office environment with possible fieldwork required.
• Qualities and Traits: Strong communication skil...