An exciting opportunity has become available to work at Middlewich library, a busy community library that provides a quality and diverse range of services for its customers. This position is for 0.33 FTE (12.5 hours) per week worked over a two-week timetable.
Week 1: Thursday: 10:00–18:00, Saturday: 9:30–13:00
Week 2: Thursday: 10:00–18:00, Friday: 10:00–17:00
As a key front-facing member of the library team, you will be the first point of contact for customers, providing friendly support in person, by phone and by email. You'll assess customer needs, resolve enquiries at first contact wherever possible, and direct users to the right information or services. You will operate key library systems, including stock circulation and ICT tools, ensuring records remain accurate and up to date. Day‑to‑day duties include counter work, handling payments in line with Council financial procedures, and carrying out routine administrative and sto...