Lifestyle Manager / Assistant Lifestyle Manager at PAN PACIFIC ORCHARD, SINGAPORE

• Lead and manage the daily operations of the SPA, Gym, and Pool to ensure consistent service excellence and operational efficiency
• Ensure all facilities are maintained to the highest standards of cleanliness, safety, and functionality
• Drive a guest‑centric culture by delivering personalised, professional, and anticipatory service across all lifestyle facilities
• Handle guest feedback and complaints promptly, ensuring effective service recovery and continuous improvement
• Conduct consultations, facility tours, and provide expert recommendations on treatments, wellness programmes, and fitness offerings
• Accountable for achieving revenue targets and driving profitability of the SPA
• Develop and manage annual budgets, ensuring effective cost control and expense optimisation
• Monitor daily...