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🥝 Linguist & Software Quality Assurance
Cypress HCM | Plano, United States | Posted June 19, 2026
Job Description
Linguist and Software Quality Assurance IResponsibilities:
Expand this tool utilization to ASR / Bixby so that we can scale / expand MQL TC data sets.Prompt engineering on some of the internal platformsSupport / drive NMT improvements (Main member that drives Spanish translation).Ensure the successful execution of multiple projects simultaneously.Continuously improve test coverage, efficiency, and effectiveness by identifying areas for automation and optimization.Exceptional problem-solving abilities and debugging and log analysis skills.Evaluate defects/issues based on market impact and product specification (Technical).Communicate high priority risk defects/events to middle and upper management.Prioritize and manage multiple projects in fast pace environment, communicating quickly with key project stakeholders.Maintain up-to-date competitive knowledge on voice quality market trends.