Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast-paced role, you will serve as a vital link between patients, families, and healthcare professionals by providing timely, accurate, and compassionate support through live chat.

This position offers a unique opportunity to contribute to improving healthcare accessibility and service quality while working in a collaborative and supportive environment.

• Deliver prompt and professional live chat assistance to patients, visitors, and healthcare staff.
• Resolve inquiries related to appointments, medical services, billing, and general hospital information.
• Ensure clear communication and maintain patient confidentiality in compliance with healthcare regulations.
• Collaborate with internal departments to escalate and resolve complex issues...