Roles & Responsibilities Salary: Up to $2,300.00 per month
Duration: 1 Year Contract
Working hours: 5.5 days Work Week.
8.30am - 6.00pm for Mondays-Saturdays
Sat/Sun Morning: 8:30am 1:30pm
Sat Afternoon: 12pm 6pm
Hybrid Work Arrangement (Work in office 3 days per week)
Location: Ubi (Hybrid Work Arrangement)
Job De ion
- Customer Support & app issue resolution
- Customer relationship building and product knowledge expert
- CS Performance Matrixes
Responsibilities - Customer Support and Issue Resolution
- Respond promptly to customer inquiries via phone, email, live chat, or phone call.
- Listen to customer concerns and provide accurate information or solutions.
- Resolve product or service issues by troubleshooting and offering effective resolutions.
- Escalate unresolved or ...