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🥝 LLM Evaluation Product Operations Specialist – TikTok

TikTok Pte. Ltd. | singapore, Singapore | Posted June 28, 2026

Job Description

Responsibilities

About the Team: We are looking for a sharp and organized Product Operations specialist to join TikTok's Tako team. You will play a key role in building and operationalizing the evaluation framework for Tako's in‑app AI chatbot experience, bridging user insights, data analysis, and cross‑functional execution to drive continuous product improvement.

Responsibilities - Own the end‑to‑end design and implementation of the AI chatbot experience evaluation framework within Tako; support ongoing product iteration and optimization. - Leverage user research and data analysis to uncover user needs; define the ideal experience quality standard for the product and drive improvements in model capability and user satisfaction.

- Collaborate with strategy and algorithm teams to build a scenario‑based evaluation metrics system for Tako; deliver analytical insights and recommendations to improve and retain search users. - Partner with international delivery te...

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