Involves the completion of administrative tasks and coordination relating to the front‑line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office‑based activities.

Lead or Senior Level Responsibilities

• Handle escalated or more complex issues
• Coordinate team activities or those of agency contract staff
• Support supervisor or manager activities
• Support the design, review and implementation of processes and procedure

General job description

• Under limited supervision performs the following activities
• Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders
• Maintains customs documentation well organized and properly filed
• Distributes relevant cu...