Summary

The Logistics Service Representative will support end-to-end logistics and customer experience. Individual will also support the company’s processes through professional communications, both to and from customers, on behalf of OnProcess Technology’s clients. As a result of customer contact, the Logistics Service Representative II updates the Company database with all appropriate information. The Logistics Service Representative II supports all quality assurance efforts and Program criteria via phone and e-mail as well as wide usage of high-level logistics tools and systems.

Responsibilities

• Perform and handle outbound or inbound customer and/or client communications
• Advise customers on behalf of OnProcess Technology’s clients.
• Interact with customers via various methods of communication.
• Utilize client’s third parties to provide the entitled service.
• Follow detailed instructions as outlined in company...