In this role you will be responsible to assure the right material, the right quantity, at the right time for Aptiv customers and to achieve a customer satisfaction level of excellence. Reporting to Customer Logistics Team Leader and to the Production Control & Logistics Director, you will work in a team with daily communication between the factory departments and with the assigned customers.
Your Role
Oversee a portfolio of assigned customers, being responsible for customer order
management and delivery schedule follow up, as a Customer Key Contact inside the Production Control & Logistics Department.
Participate in customer meetings, understand customer profiles and strategic plans.
Ensure customer communication, coordinate and escalate customer issues within the organization.
Monitor demand fluctuation vs forecast, data analysis via SIOP.
Support cross-functional internal teams (produ...