Role Description This is full-time role for a Customer Relationship Management Professional located in Coimbatore for organic food retail. The professional will be responsible for managing customer interactions and building lasting relationships with clients. Key Responsibilities: – Engage with leads via WhatsApp and calls (Tamil English) – Keep our CRM updated with accurate info – Coordinate smoothly with the delivery team – Maintain and share weekly lead reports – Use data to improve how we serve and sell Qualifications Customer Relationship Management skills Excellent communication and interpersonal skills You type and speak Tamil and English fluently. You love talking to people. You enjoy using Excel / Google Sheets. You’re curious and organized.