**Additional Information**
**Job Number** 26071941
**Job Category** Rooms & Guest Services Operations
**Location** No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management

**JOB SUMMARY**

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that the...