Job Description - Mainframe Operations & Production Control

And Batch Monitoring

Rocket software tools Zeke/Zena

Summary of key responsibilities

Provide 24 x 7 console monitoring of Mainframe infrastructure and Application Systems (e.g., Hardware, batch schedules, interfaces, database table spaces)

Respond to console messages & alerts, and take corrective actions as required

Carry out IPL, POR, Region Bounce

IBM and other OEM/ISV Vendors Coordination, Communication and Liaison.

Identify, report, troubleshoot and escalate negative trends, Incidents and Problems

Resolve or assist in Resolving Incidents and Problems

Execute and monitor production, test and demand Batch Jobs (e.g., scheduling, execution, reruns, cancellations, hold & release and reporting of Batch Jobs)

Monitor job processing, and identify, resolve and or escalate ...