To qualify for this position, you need:

• Matric.
• Minimum 2–4 years experience in maintenance administration.
• Relevant experience in property or facilities management.
• Experience Ticket-based operational environments.
• Experience working with Red Rabbit, CRM systems, or similar platforms preferred.
• High attention to detail.
• Strong organisational and time-management skills.
• Ability to manage high volumes under pressure.
• Cost-aware and control-focused mindset.
• Process-driven and structured approach.

Key Performance Indicators (KPIs)

• Maintenance ticket turnaround times.
• Accuracy and completeness of ticket information.
• Reduced maintenance-related escalations.
• Invoice and quotation accuracy.
• Reduced recurrence of unresolved maintenance issues.

Duties and responsibilities include, but not limited ...