Maintenance Assistant

Social Housing Sector – Glasgow Hybrid Working | Full‑time

Our Social Housing client is looking for a proactive Maintenance Assistant to join their Repairs & Maintenance Team and support the delivery of a high‑quality, customer‑focused service for tenants and factored owners.

About the Role

As a key member of the Repairs and Maintenance Team, you’ll be the first point of contact for repairs enquiries, ensuring customers are kept informed and that contractors deliver work to agreed standards and timescales. You’ll support the administration of repairs, voids, cyclical contracts and medical adaptations, while helping us maintain strong contractor performance and value for money.

Key Responsibilities

* Provide excellent customer service, handling calls, emails and enquiries from tenants, owners and contractors.

* Raise and manage repairs work orders, ensuring compliance with contractual timescales.

* M...