1. Role Purpose

The Maintenance Manager leads the company's refrigeration service and maintenance function, ensuring that all client refrigeration systems - cold rooms, blast freezers, supermarket display cases, ice makers, chillers and process refrigeration plants - are kept running reliably, safely and cost-effectively. The role combines hands-on technical leadership with commercial responsibility for quotations, client relationships and team performance.

2. Key Responsibilities

2.1 Team & Technician Management

• Lead, supervise and develop a team of refrigeration technicians, assistants and a service coordinator.
• Allocate jobs to technicians based on skill level, location and workload; ensure even utilisation across the team.
• Run the daily morning toolbox talk, weekly planning meeting and monthly one-on-o...