Responsibilities

• Data Gathering & Analysis – Analyze data to identify insights, trends, and potential risks.
• Report Creation – Create reports and dashboards aligned to business needs using Excel; cleanse, integrate, and visualize data from multiple sources.
• Dashboard Management – Maintain and validate dashboards to ensure accurate reporting for overall and team‑specific needs
• SLA/KPI Monitoring – Monitor performance metrics and deliver actionable insights that help operations leaders prevent risks and delays.

Qualifications

• Advanced MS Excel skills, with experience building dashboards and reports from raw data
• Strong communication skills, with the ability to interpret and present data to stakeholders
• Proficiency in Power BI and other reporting tools
• Knowledge of the recruitment process is a plus, but not required