Daily Centre Operations

Support the daily running of the centre and ensure professional front‑of‑house service.

Maintain a welcoming and efficient environment for parents, students and visitors.

Customer Service

Attend to customer enquiries via walk‑in, phone and email.

Understand customer needs and provide timely assistance.

Ensure all customer issues are resolved and closed within agreed timelines.

Sales & Retention Support

Work closely with the District Manager to support student retention efforts.

Assist in achieving enrolment targets through effective communication and follow‑up.

Reporting

Prepare and submit accurate reports to HQ on enrolment, assessments and withdrawals.

Ensure timely submission of required centre documents.

Systems & Records Management

Update the student management system promptly for...