Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, 30 Baker Street

To oversee and manage the day‑to‑day operational delivery of the attorney liaison function, guiding the attorney liaison deliverables ensuring world class customer service and adherence to the bank’s policies and standards to mitigate financial losses and risks to SBG.

Qualifications

Type of Qualification: Advanced Diploma

Field of Study: Business Commerce

Experience Required

Service Management

Operations

• 3-4 years A very good understanding of banking principles, procedures, processes, service and products and product knowledge
• 3-4 years Demonstrated ability to mitigate financial losses and risks through effective management of attorney liaison functions
• 3-4 years Experience in driving continuous improvement initiatives to enhance service delivery and operational e...