The Business Performance Manager drives impact by combining data, process improvement, and performance insights to help the company scale sustainably. By bringing together sales, delivery, financial, and people metrics into a clear, actionable story, the role gives leaders visibility into how growth, execution, and capacity connect to business goals. With insights tied to accountability, the role ensures decisions translate into results.

• Track sales pipeline health, conversion rates, win/loss trends, and revenue realization by Service Line.
• Monitor sales productivity (e.g., revenue per head, quota attainment) for affordability assessment.
• Partner with Sales leadership to highlight risks to targets and opportunities for growth by Service Line.

• Define and track delivery KPIs (e.g., utilization, backlo...