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🥝 Manager Client Experience

R1 RCM | Detroit, United States | Posted June 17, 2026

Job Description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 
As our **Client Experience Manager** , you will serve as one of the primary points of contact for all day-to-day activities within the Community Business Office Client Experience Team. In this role, you will establish trusted relationships with assigned clients: small, independent, and rural hospitals, and, when appropriate, expand partnerships through the introduction of new solutions. You will also support the Client Experience Team and collaborate cross-functionally within R1 to drive high client satisfaction and safeguard client retention.
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