Post / Job Title: Manager-CRM
Job Type: Full Time
Reporting to: Vice President-Marketing & Communications
No. of Positions: 1
Department: Marketing & Communications
Location: Gurgaon
Role Overview: The incumbent will be responsible for owning and driving the end-to-end CRM lifecycle, from learner journey mapping and strategy design to execution, deployment, and optimization. The role will act as a central liaison between internal sales, marketing, admission teams, and external creative agency and CRM partner to deliver impactful, multi-channel learner communications.
Principal Accountabilities & Responsibilities
CRM Strategy & Learner Journey Ownership