talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Summary:

User lifecycle management: Own and optimize the end-to-end CRM lifecycle for a vertical, ensuring a seamless and value-driven customer journey, maximizing impact and optimizing ROI

Personalization: Create data backed strategies to personalize engagement through CRM channels and incentives to maximize ROI

Hypothesis formulation: Lead data driven hypothesis formulation and deep dives to continuously improve performance

Campaign Development: Manage engaging CRM campaigns across talabat’s owned channels, with a strong focus on driving user acqu...