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🥝 Manager - Customer Service & Operations

DHL Logistics Private Limited | Mumbai, India | Posted June 08, 2026

Job Description


ABOUT INDUSTRIAL PROJECTS DEPARTMENT

The Industrial Projects is dedicated to developing and managing industrial project business within a specified area. It focuses on cultivating sustainable relationships with corporate customers by responding to their needs and ensuring exceptional service delivery. The department collaborates internally to generate insightful reports, devise tailored solutions, and maintain efficient operational processes. With a strong emphasis on customer satisfaction, strategic planning, and operational excellence, the Industrial Projects Department plays a pivotal role in driving business growth.

JOB SUMMARY

As a Manager of Operations in IP, oversees daily operations, including cost approvals, vehicle placements, and cargo monitoring for timely project delivery. They coordinate bookings with carriers, ensure compliance with SRN and customer instructions, and provide real-time update...

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