The Manager, Digital Projects will orchestrate, deploy, and govern enterprise‑grade digital solutions that optimize commercial performance, secure operational governance, and elevate customer experience across EON’s business units. This role is a critical link between senior leadership’s strategic vision and technical execution, ensuring that digital assets are delivered on time, under budget, and aligned with strict fiduciary and compliance standards.
Key Responsibilities & Deliveries
- Digital Project & Lifecycle Orchestration: Lead the end‑to‑end delivery of enterprise‑scale digital assets, moving projects efficiently through Discovery, Architecture, SIT, UAT, and Hypercare deployment phases.
- Oversee critical project workstreams within our digital roadmap, specifically managing the rollout of AI‑driven personalization tools (e.g., recommendation engines, conversational NLP chatbots, and agentic customer support systems).
- Supervise vend...