Key Responsibilities

• Online Business Manage MR.DIY online sales in all digital sales channels. Drive customer acquisition, retention and growth through digital marketing. Ensure accurate, complete and timely execution of all configuration and administration relating to merchandising, product catalogues, campaigns and customers. Activates the right business drivers by drawing conclusions from specific eCommerce KPI’s
• Front-End Manage digital content and web assets to provide the best customer journey experience. Work closely with the technology team to improve usability, design, content and conversion of the online site; formulate plans to adjust / improve where necessary for maximum gains. Manage vendors and technical teams to build and deliver the digital assets strategic roadmap in time and within budget.
• Operation Develop and implement customer-centric omnichannel retail experience for MR.DIY. Adapts strategy to ...