🌿 Back to all jobs

🥝 Manager, eCommerce Adoption & Customer Success

White Cap | United States, United States | Posted June 27, 2026

Job Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

**Job Summary**

Responsible for accelerating eCommerce growth by driving customer adoption, onboarding, engagement, and long-term success. Act as the voice of the customer and the field to ensure the digital experience delivers measurable value, increases conversion, and drives revenue. Partner cross-functionally with Sales, Product, UX, Marketing, Customer Experience, and Operations to ensure customers and field teams are effectively onboarded, trained, and enabled to adopt digital tools. Build scalable programs that improve customer activation, retention, and digital utilization.
...

Apply for This Position

Submit Application