The Manager – Fulfilment Operations Management is responsible for managing Majid Al Futtaim Retail’s Digital fulfilment operational performance to enhance customer experience in various Carrefour store formats, improve our operational KPIs and ensure the continuous scaling of operational capabilities in our fulfilment centres whilst maintaining operational profitability. The role holder is also responsible for fulfilment operations by planning, analysing, identifying and developing insights on our fulfilment operations; driving operational efficiencies and building new fulfilment capabilities, to solve real business challenges with sustainable solutions for a fast-growing organization.
He/she will also be responsible for monitoring and improving Fulfilment Customer Experience metrics as well as operational efficiency for all assigned MAF Retail operating countries, and for al...